Need to cancel your class or rebook?

To cancel a Prime Cycle + Body class you reserved using a class credit or unlimited membership, you may do so without penalty by canceling online, via the mobile app, or by calling the studio no later than 8-hours prior to class start. If your reservation is canceled by this time, your class credit will be returned to your account or monthly membership. If you cancel your spot after the 8-hour window has closed, the class will be returned to your account and you will be charged a $15 late cancel fee.  If you do not cancel and do not show up for class, you will be charged a $25 no show fee.

To cancel a Prime Cycle +Body class you reserved using the VIP membership, you may do so without penalty by canceling online, via the mobile app, or by calling the studio 8-hours prior to class start. If you cancel your spot after the 8-hour window closes, you will be charged a $15 late cancel fee. If you do not cancel and do not show up for class, you will be charged a $25 no show fee.

To cancel a Prime Cycle + Body class you reserved using a third party, you will follow their specific cancellation policy.